Privacy Policy

Privacy Policy

Introduction

At https://greenplumbingsolutions.scoopsurge.com (hereinafter referred to as “Green Plumbing Solutions,” “we,” “our,” or “the Company”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of your information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://greenplumbingsolutions.scoopsurge.com
  2. Any applications, software, or services offered through our platform
  3. Interactions between users and our websites, linked third-party sites, and associated services
  4. Communications initiated by us, such as newsletters, emails, calls, and text messages (SMS)

Please note that this Policy does not extend to third-party platforms, applications, or services accessed through links on our site, which have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications and services as an authorized user
  2. You visit websites linked to this Privacy Statement
  3. We communicate with you via various channels, including newsletters, emails, calls, or SMS

Personal Data Collection

We collect diverse types of personal data, which can include:

  1. Account Information: Details associated with your account creation and login, such as usernames, passwords, and account preferences.
  2. Payment Information: Transaction-related data, including payment method details, billing addresses, and purchase history.
  3. Financial Information: Financial records required for processing payments or resolving disputes.
  4. Purchase Information: Data about products or services you’ve purchased from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Geographic data that helps us understand where our users are located.
  7. Feedback: Responses to surveys, reviews, or other forms of user feedback you provide.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Details about the products you browse, view, or purchase from our e-commerce platform.

We collect this data through various means: user input forms, online interactions, tracking technologies (like cookies), and third-party sources who share data with us.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functions of our website, ensuring secure access and navigation.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Help us analyze site traffic, track users’ movements, and gather information about our audience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Green Plumbing Solutions has implemented robust security measures to safeguard your personal data:

  • Employing encryption technologies to secure data during transmission and storage.
  • Utilizing access controls and monitoring systems to prevent unauthorized access.
  • Regularly updating our security protocols to adapt to emerging threats.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to restrict the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or to file appeals/complaints, please contact our Privacy Team via email at [email protected] or by mail at the address provided on our website.

Changes to Policy

Green Plumbing Solutions reserves the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised effective date. We encourage you to review this Policy periodically to stay informed about your privacy rights and how we protect your information.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data protection, please contact us:

  • Email: [email protected]
  • Mail: Green Plumbing Solutions, [Street Address], [City, State, ZIP Code]